Payment policy

At gracelothing. Shop, we aim to provide a straightforward and secure payment experience for our customers. This Payment Policy outlines the accepted payment methods, processing details, and terms applicable to all transactions on our website.

1. Accepted Payment Methods

We accept the following payment methods for purchases on gracelothing:

  • Credit and Debit Cards:
  • We currently accept American Express, Maestro, Mastercard, Visa, Apple Pay, and Google Pay for all purchases.

We reserve the right to add, remove, or modify accepted payment methods at any time without prior notice.

2. Payment Processing

  • All payments must be made in U.S. dollars (USD).
  • Transactions are processed securely through our trusted third-party payment processors. We do not store your full payment information on our servers.
  • Payment is required in full at the time of purchase. Orders will not be processed or shipped until payment is successfully authorized and cleared.

3. Pricing and Taxes

  • All prices displayed on gracelothing are in USD.
  • We are committed to providing a transparent payment process. All orders require full prepayment, and users are responsible for paying the total cost of the items and associated shipping fees at the time of purchase. Beyond the listed product price and shipping costs, no additional fees (e.g., handling fees or service charges). will be applied. Please review your order total carefully before completing your purchase to avoid any disputes.

4. Payment Authorization

  • By submitting a payment, you authorize Gracelothing and our payment processors to charge your selected payment method for the total amount of your order, including freightage.
  • If a payment is declined or fails to process, we will notify you via email, and your order will remain on hold until a valid payment is received.

5. Security

  • We use industry-standard encryption and security protocols to protect your payment information during transmission.
  • Gracelothing complies with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the safe handling of your payment details.

6. Refunds and Disputes

  • Refunds are processed in accordance with our Return Policy. If you have any issues with your order, please contact us first, and we will do our best to resolve the issue. 
  • Refunds will be issued to the original payment method used at the time of purchase.
  • If you believe there is an error with your transaction, please contact our customer support team at info@gracelothing.com  within 30 days of the purchase date.

7. Fraud Prevention

  • Gracelothing reserves the right to verify the validity of any transaction and may request additional information from you to prevent fraudulent activity.
  • We may cancel or refuse to process any order suspected of being fraudulent or unauthorized.

8. Third-Party Payment Services

  • Payments made via Apple Pay or other third-party services are subject to the terms and conditions of those providers in addition to this policy.
  • Gracelothing is not responsible for any issues arising from the use of third-party payment platforms.

9. Contact Us

If you have any questions or concerns about our Payment Policy or a specific transaction, please reach out to us at info@gracelothing.com.